Phone Number Quick List: Alanon -- 305-295-8886 / Alcoholics Anonymous -- 305-296-8654 Family Caregiver Program -- 305-292-8445 / Teenline -- 305-292-8440 / Main Office -- 305-292-8445 Would like to Help us Help the Community? Volunteer or Donate
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When people in Monroe County need help, they call HELPLINE. 24 Hours a day, 7 days a week, HELPLINE's trained volunteers offer crisis intervention, vital information, and referrals at no charge to people in need of assistance. HELPLINE receives thousands of calls a year from people who have no where else to turn.
Since our founding by the Zonta Club of Key West in 1982, the need for information about community resources has increased greatly. HELPLINE answers the call and stands committed to the Keys community as a valuable resource.
We're ready to help you with your problems...
Services provided by trained volunteer staff.
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HELPLINE's Telephone Reassurance program makes daily calls to elderly and homebound, providing social contact and ensuring their safe welfare, and reminding them of any necessary medications. In addition, HELPLINE offers Family Caregiver Training free of charge to residents of Monroe County who need practical advice about caring for a loved one who is elderly or homebound. HELPLINE also serves the homeless with our hotline and advocacy program.
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TEENLINE's main goal is to inform the public of the many issues facing today's teens, while also encouraging teens to talk about their problems. TEENLINE wants to be part of the solution, offering information while emphasizing the many positive alternative activities available to the youth of the Florida Keys. A 24-Hour crisis phone line is available for you to call whenever you need help or just someone to talk to.
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Volunteers
HELPLINE provides 24-hour crisis intervention, information and referral services to Monroe County. Our volunteers make reassurance phone calls to the elderly and homebound in our community. Additionally, we train caregivers, providing them with community resources to ease the difficulties associated with caring for a loved one in the home environment.
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25,967 reasons to volunteer:
- 491 homeless calls
- 455 mental health calls
- 22,500 calls to our seniors
- 32 suicide calls
- 2,355 substance abuse prevention calls
- 77 teen calls
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